Terms & condition
Terms & Conditions for Zehrat
Welcome to Zehrat, your trusted source for premium products. By accessing or using our website, you agree to the following Terms & Conditions. Please read them carefully before making a purchase.
1. General Rights and Service Refusal
We reserve the right to refuse service to any individual or entity for any reason at any time.
Unauthorized reproduction, duplication, copying, or exploitation of any Zehrat products, branding, or website content is strictly prohibited.
2. Product Exchange Policy
Eligibility for Exchange: Products may only be exchanged if they are found to be damaged upon receipt.
Complaint Period: Customers must report damages within 24 hours of receiving the
product. Complaints raised after this timeframe will not be entertained.
3. Pricing and Delivery
Delivery Charges: Charges are determined based on the delivery location and will be added to the total order amount at checkout.
Delivery Timeline: Standard delivery time is 3-5 business days across Pakistan. Delays may occur during sales, public holidays, or high-demand periods.
Price Changes: Prices for products are subject to change without prior notice.
4. Order and Payment Information
Customers are required to provide current, complete, and accurate information for all
purchases, including email addresses, delivery details, and payment information.
Orders with incorrect or incomplete details may be canceled without prior notice.
All payments must be completed at the time of purchase to confirm the order.
5. Website Errors and Order Adjustments
While we strive for accuracy, there may be occasional errors, omissions, or inaccuracies
on our website relating to product descriptions, prices, promotions, or availability.
We reserve the right to:
Correct any errors or inaccuracies.
Cancel orders if incorrect information has been published on our website, even
after the order has been placed.
Customers will be informed promptly in the event of order cancellations or corrections.
6. Service Modifications
We reserve the right to modify or discontinue services or products without prior notice.
Updates or changes to these Terms & Conditions will be posted on this page. It is the
customer’s responsibility to review the terms periodically for updates.
7. Customer Responsibilities
By using our website, you agree to comply with all applicable laws and regulations in Pakistan.
You must not misuse our website or services for fraudulent or unauthorized activities
8. Force Majeure
Zehrat is not liable for delays or failures in service due to events beyond our control, suchas natural disasters, strikes, governmental actions, or unforeseen technical issues.
9. Governing Law
These Terms & Conditions are governed by the laws of Pakistan. Any disputes arising from your use of our website or services will be subject to the jurisdiction of courts in Pakistan.
9. Governing Law
For inquiries, complaints, or assistance, contact our customer support team at:
Email:info@zehrat.com
Phone: 03372577632
By continuing to use our services, you acknowledge that you have read, understood, and agree to be bound by these Terms & Conditions.
Thank you for choosing Zehrat—we value your trust and strive to serve you with excellence!